New World e-shop Shopping Guides

Dear customers,


Thank you so much for using New World e-shop. The former New World Online Mart has been renewed as New World e-shop with more user-friendly and diverse services.


Due to the system improvements, there may be limitations when using part of the online service. We sincerely apologize for any inconvenience caused, and we will work hard to resume the normal provision of service.


Please refer to the following guidelines.


  1. Free delivery on orders over HK$500

In order to provide better service and special offers, the availability of free delivery will be changed to orders over HK$500 starting from March 2018. (For orders below HK$500, only self-pick-up option will be available.)


  1. Payment methods

You are now able to pay with Paypal on New World e-shop, and the credit card payment gateway will also be available soon. From March 2018 onwards, delivery will be arranged after online payments (including PayPal, credit cards and bank account transfer) are completed and confirmed.


  1. Remarks for bank account transfer

If you transfer payments via bank accounts from either HSBC or Hangseng Bank, bank charges will be waived. If not, HK$15 will be charged per transaction and it should be included in the transferred amount.

After bank transfer, please send the bank transfer slip and the order number to . Delivery will be arranged after confirmation.


  1. Shipping methods

Please choose self-pick-up in store or NWT free delivery (only available for orders over HK$500) before checkout.


  1. Email notification ON

We will contact you via email regarding subjects such as orders, purchase and delivery. Please check your registered email.

We hope that you find the new website fresh and convenient. If you have any questions or problems encountered, please contact us via email ( or phone (2311-3783). Thank you for using New World e-shop, and we will keep working hard to provide better services. Thank you.


New World Mart

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