For enquiries about delivery,
please call our hotline at 2311 3783.

For enquiries about online service,
please call our hotline at 2311 3783.
or email to

 during our operation hours
from 9:00 a.m. to 5:30 p.m. from Monday to Friday
and from 9:00 a.m. to 12:30 p.m. from Saturday
(not available on Sunday and public holiday).

Service hour:

Mon to Fri

9:00am – 5:30pm


1pm – 2pm


9:00am – 12:30pm

No delivery service on Sunday and Public Holiday


We accept cash on delivery, bank account transfer and credit card payments.

You can send your orders to locations other than your registered delivery address(es).

To change delivery address, click [My account]. You will see a shortcut of [ADDRESSES] on the Dashboard page, then click [Edit] next to SHIPPING ADDRESS. Enter the information into the specified fields and click [SAVE ADDRESS].

All products listed in New World Shopping Mall are available for delivery. Please note, you can only order not more than 5 packs of bottled water (combined quantity of 500ml*20 and 2L*6) for delivery to the same address each day.

To cancel your order, please us at 2311-3783 or place your request on our 1:1 Inquiry Board before 9AM the following day of order. Cancellation of all or selected items is possible but different measures of cancellation will apply if the order is already scheduled for or on delivery.

We currently offer free delivery on orders over HK$500 (spending amount excluding coupons and discounts).

When using Da-Q-Bin delivery service, delivery cost of HK$95 will be imposed on each delivery and an additional HK$20 will be charged for same day delivery.